MonniCues Fragrance
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Refund Policy
All Sales Are Final
Due to the personal and hygienic nature of our fragrance products, all sales are final. We do not offer refunds or exchanges once an order has been placed and paid for.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photos. Where we are at fault, we will make it right with a replacement or store credit at our discretion.
Cancellations
Orders cannot be cancelled once processing has begun. Please double-check your items, size and details before completing checkout.
Contact Us
For any questions about this policy, reach us at graca@monnicuesfragrance.co.za or 071 800 9699.